Last updated on 26/02/2018
As you are about to make a payment, you realize that your credit card is not in its usual location anymore, resting at the bottom of your wallet. Misfortune! Did you forget it in the ATM during your last withdrawal, in your jeans at home, or worse, has it been stolen without your knowledge ...
Better safe than sorry ! If in doubt, call Card Stop to the rescue!
To prevent fraudulent use of your card and protect the wealth that lies within your bank account, it is advisable to urgently block your card. This way, no malicious person can do anything with it.
Card Stop: 070/344 344
Wait no more, pick up your phone and call Card Stop at 070/344 344. This card locking central service is reachable around the clock, 7 days a week. Your call and your request will be immediately processed, your card will be blocked right away and your bank will be kept informed of the situation as soon as possible.
Informations needed when calling
When you contact the Card Stop Service, several pieces of information will be required from you :
- How many cards should be blocked?
- What kind of card is it: Bancontact, Visa, Master Card ...
- What is the name of your bank?
- What is the account number associated with this card?
- What is the card number?
Caution, make sure to keep the file number given to you during your call !
Declaration of loss and theft to the police
In the 24 hours following the theft of your card, you must also report it to the police. Be sure to request a copy of your ticket.